Help & FAQ

A: We serve international companies, associations, and small groups who require customized meetings, incentives, events, or travel solutions in China.

A: Yes, China is our core destination. By focusing on one market, we bring unmatched local knowledge, trusted supplier relationships, and risk control expertise.

A: We specialize in smaller, more personalized groups — allowing us to deliver higher service quality and flexibility.

A: Our quotation includes program design, professional services, trusted suppliers, risk control fund (insurance and contingency), and transparent cost breakdowns.

A: We believe in reasonable profit as a guarantee of good service. Extremely low prices often compromise safety and reliability, while excessively high prices are not sustainable. Our pricing reflects fairness, transparency, and long-term partnership.

A: Bank transfer is the standard method. Credit card payments may be arranged upon request.

A: Yes. Deposits secure supplier bookings and risk coverage. The balance is typically due before program commencement.

A: Initial consultation to understand your objectives and budget. Tailored proposal with transparent costs. Confirmation & risk control setup. Pre-event coordination & logistics. On-site execution with dedicated staff. Post-event review & reporting.

A: We recommend at least 8–12 weeks before the event, though urgent projects can sometimes be accommodated.

A: Absolutely. Every program is tailored to your needs, objectives, and preferences.

A: All quotations include a Risk Control Fund, which covers insurance, emergency support, and contingency measures. This ensures smooth handling of unforeseen events.

A: Risk control is a shared responsibility. Bricon Travel provides insurance and professional measures, while clients must ensure participants follow safety protocols and provide accurate travel information.

A: Our 24/7 hotline and on-site staff provide immediate support. We also arrange alternative transportation, medical support, or rescheduling if needed.

A: China offers world-class infrastructure, rich cultural heritage, modern venues, diverse landscapes, and growing business opportunities. It’s a destination that blends ancient culture with innovation.

A: Most travelers require a visa to enter China. We provide guidance on the process, though applications must be submitted by the traveler.

A: Not with us. Our team provides bilingual support, and we ensure professional interpreters when needed.

A: China is generally very safe. With our strict risk control measures, reliable partners, and insurance coverage, you and your participants are in good hands.

A: Cancellations depend on supplier terms (hotels, airlines, venues). We negotiate the best possible refunds for you, and our risk control fund helps minimize losses.

A: Yes, within the framework of supplier policies and contracts. Full details are provided at the time of booking.

A: We provide a 24/7 emergency hotline and assign a dedicated project manager to every program.